Arooga's MVP Portal

Welcome Guest

BonusBox, A Loyalty Rewards Program

Help

Welcome to the Arooga's MVP Portal. This site enables you to:

  • Check bonus plan standings for your reward programs
  • Check gift card balances and even reload your gift cards
  • Update profile information for each of your cards
  • Create an online account from where you can easily and securely manage one or multiple cards
Read on for detailed information about using this site. If you still have questions then feel free to contact us.

General
  • What type of cards can I check and manage?
    You can check balances for gift cards and reward program cards. Some reward program cards also have gift card balances, you can check these too.
  • How do I create an online account?
    Your online account is automatically created when you register your first card online. You can register a card by checking it in the card lookup page and then visiting the registration link on the lookup results page. You can check balances for all cards but not all of them can be registered, in which case you won’t see a registration link.
  • Do I have to create an online account to check my card balances?
    In most cases the creation of an online account is optional. However for some programs, as a security measure, online registration is required before accessing card information. You can still check your card balances without an account but you’ll need to type-in the card number and verification information each time you perform a card lookup.
  • What are the benefits of an online account?
    Once you’ve created an online account you can:
    • Add multiple cards to your account
    • Update the profiles associated with each of your cards
    • Become eligible for special offers and notifications
    • No longer need to validate each card before checking balances
  • What are the benefits of updating my profile?
    By associating a profile with your card we are able to make sure you receive your rewards.
  • Do all cards have profiles?
    Most reward club cards have profiles while most gift cards don’t.
  • Does my card expire?
    Reward club cards do not expire. Gift cards sometimes expire. If a gift card has an expiration date then it will be displayed on this site.
  • Can I remove a card from my online account?
    Yes, you can remove a card from your online account by clicking the “Remove card” link on the Cards page.
  • How secure is this site?
    This site uses SSL encryption for all pages that transmit personal or sensitive information. This site is also hosted on secured servers in a SAS 70 Type II data center. This means the data center has gone through a rigorous process to verify internal procedures, oversight, data security and physical security. Unlike many services that are hosted in the cloud, this site is privately hosted.

Gift Cards

  • How do I check my gift card balance?
    To check your gift card balance, visit the card lookup page and enter your gift card number.
  • How do I purchase a new gift card?
    You can buy new gift cards from the online store.

Loyalty Cards

  • How do I join the Loyalty Club?
    For more information about the Loyalty Club, including how to join, visit this informational page.
  • How do I check my membership card balance?
    To check your gift card balance, visit the card lookup page and enter your card number.

Reloading

  • Can I reload my card balance?
    Some cards can be reloaded online. A reload button will display for cards that are reloadable. Clicking this button will take you to a secure reload page where you can use your credit card to purchase additional value for your gift or loyalty card.
  • Will I get a receipt?
    Yes. A printable receipt will display during checkout. A receipt will also be emailed to you.

Issues

  • What I forget my password?
    If you can’t recall your password click the “Forgot Password” link on the login page. This will take you through a password recovery process. If you are still unable to retrieve your login information then feel free to contact us.
  • What if I can't remember my ePin or other requested validation information?
    For security purposes this site may ask for your card’s ePin or other information. If you experience issues do not hesitate to contact us.